We at Tru Crystals take at most care while we ship our products. Here you can find the necessary details on our shipping your orders.

Covid care

All our packages are packed in 100% water proof pouches which allows the buyers to take the necessary care before opening or touching the package.

Order processing time

We process all orders within 24-48 hours and our daily shipment processing cut off time is 12pm.

All orders received after 12pm will be processed next day. Orders received on Saturday 12pm will be processed only on Monday.

Shipping charges

We are offering free shipping across India on all orders. Hence there will be no extra shipping charges included.

How long the product will take to reach you?

We are working better to give your bag of joy at the earliest. However, In current situation, it is taking around 5 to 6 days to get delivered to our customers.

What should I do if my product is not delivered even after 5 to 6 days?

If you have not received your order even after 6 days, kindly write to us immediately at info@crystalsstore.in so that we can escalate the issue with our shipping team and expedite the delivery.

How will the products be packed?

We use brand specific hard boxes as per your crystal choice. We ensure the crystals are delivered securely without any damage. The way we choose box is as per our inhouse rules and regulations.

If you are planning for gifts or want it in a specific way within our packing norms, please leave a note of instruction in your order before we ship (24 hours from the time of order).

For any further questions you can always write to us at info@crystalsstore.in